Frequently Asked Questions

On this page, you can find answers to what are frequently asked questions. If your question is not answered on our website, please do ask us directly, we are very responsive.

Q1: What is the availability of your cabin? How do I check if my dates are available?

Q2: What are the rates, and how much will it cost us to stay?
Rates vary by season based on demand, with May and September being the cheapest, and December to March being the most expensive. We offer discounts for weekly and for monthly stays, and we also raise our rates for certain periods where specific events take place that increases overall demand. So because of those factors, our nightly rates vary a lot. For accurate pricing, enter your desired dates in the booking form and you'll get an instant USD quote on screen that has no hidden extras.

Q3: What is the cancellation policy?

We will refund 100% if canceled within 24 hours of making the reservation. After that the cancelation policy varies by season and other factors, please refer to the rental agreement which you can review online before making your first payment.

Q4: How is the final quote calculated for the dates I selected?
The final quote is a simple formula of a few components: base rate + Idaho taxes + the fixed-per-stay cleaning fee + pet fees(if you have pets). The fixed cleaning fee is also why it isn't really cost-effective to stay for a small number of nights in a vacation rental condo.

Q5: Before I book, I have a question, how do I contact you?
Use our booking form to fill in your details, and then instead of the "Book now" button select the "Ask Question" button.

Q6: How can I book?
Use our booking form to enter your dates and other details and choose the "Book Now" button to review the terms and conditions of the rental agreement, then choose your payment method (in US dollars currency), and complete the process online. To confirm the booking you must pay a reservation deposit, with the remaining payment due prior to arrival. There is also a refundable security/damage deposit. You'll receive a confirmation email when you are done.

Q7: I only rent at places that are legally permitted, are you licensed?
yes, we are licensed with Fremont county for class 1 lodging: License #HO22-003.

Q8: Are there extra fees, e.g. for internet/WiFi, parking, laundry, resort fees, paying by CC, etc?
We do charge a credit card fee, based on the provider of your card. Fast Wi-Fi is included, as is multiple parking spots. You will find a washer/dryer in the cabin. The price is the same regardless of whether there is 1 person staying in the cabin, or if it is our maximum of 8 people.

Q9: Does the kitchen/cabin include item XYZ?
The answer is almost certainly "yes". Our kitchen not only looks great (see photos), it is also fully equipped. For the kitchen, but also the entire cabin, you can go through our inventory list. If you have some specific item in mind, please ask us before you go. If you found the one item we don't have, we may be willing to purchase it starting with your stay!

Q10: Are the beds comfortable?
Yes! We personally stay at our cabin on a monthly basis and comfortable beds were our TOP priority.

Q11: We have never booked a vacation rental directly from the owner, so we are nervous about booking with you - can we trust you?
It is not an unreasonable feeling for first-timers, and indeed we feel like that whenever we book a vacation rental at other destinations. "Yes" you can trust us, we are real people who are who we say we are. Read the page about us. You can find me on LinkedIn. If you are nervous about booking directly from an owner's website, see links at the very bottom of this page, which point to our cabin on larger corporate websites such as Airbnb and VRBO. You'll be paying more to book the same condo on those websites, but it is your choice. You can also use the phone number listed on this website to call me right now and talk to me

Q12: How long of a drive is it to get to...?
Yellowstone National Park - 50 min
Harriman State Park - 44 min
Big Springs - 43 min
Mesa Falls - 1 hr
Sheep Falls - 1 hr 

Do you still have a question that is not answered here? Let us know and we'll not only answer it, but we'll also consider adding it here for future guests.